Privacy Policy

Effective Date: Nov 01, 2025
Pet & Pet Global LLC (“Pet & Pet,” “we,” “us,” or “our”)

Pet & Pet Global LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit thepetandpet.com or make a purchase from us.
This policy also includes the requirements set by Stripe, our payment processor.

1. Information We Collect

We collect personal information in the following categories:

A. Information You Provide

Name
Shipping & billing address
Email address
Phone number
Order details
Account login information (if you create an account)

B. Payment Information (Processed by Stripe)

We do not store or access your full credit card number or banking details.
This data is securely handled by Stripe, which processes payments on our behalf.

Stripe may collect:

Card number (tokenized)
Card expiration date
CVC
Payment authentication information
Billing ZIP/postal code
Fraud detection data

Stripe is PCI-DSS Level 1 certified.
Learn more at Stripe’s Privacy Policy.

C. Automatically Collected Information

Through cookies, analytics tools, and server logs:

IP address
Browser type
Device information
Pages viewed
Time spent on site
Referring website
General location data

D. Cookies & Tracking Technologies

We use cookies for:

Website functionality
Shopping cart support
Analytics
Personalized experience
Fraud prevention (required by Stripe)

You can disable cookies in your browser settings, but the site may not function fully.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide shipping and order updates
Communicate with you regarding your purchase
Personalize your shopping experience
Improve website performance
Prevent fraud and protect security
Comply with legal requirements
Process secure payments through Stripe

3. How Stripe Uses Your Information

By using Stripe for payments, your information may be used for:

Payment authorization and processing
Fraud detection and prevention
Compliance with financial regulations
Identity verification (when required)

Stripe processes personal data according to:
Stripe Privacy Policy
and
Stripe Services Agreement

4. Sharing Your Information

We only share your data with third parties necessary to operate our business:

A. Service Providers

Stripe (payment processing)
Shipping carriers (USPS, UPS, FedEx, etc.)
Email service providers
Website hosting and analytics partners

B. Legal Requirements

We may disclose information if required to:

Comply with law
Respond to lawful requests
Protect our rights, customers, or business

We never sell or rent personal data.

5. Data Security

We implement safeguards to protect your data, including:

HTTPS encryption
PCI-compliant payment processing via Stripe
Limited access to personal information
Regular security monitoring

No method of transmission or storage is 100% secure, but we follow industry best practices.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections
Request deletion of your data
Opt out of marketing emails
Contact us regarding data handling

To request an update or deletion, contact:
thepetandpet@gmail.com

7. Data Retention

We retain:

Order & customer records: 7 years (for tax & accounting laws)
Marketing data: until you unsubscribe
Cookies: according to browser settings

8. Children’s Privacy

We do not knowingly collect information from children under 13.
If a parent believes their child has provided personal data, contact us for removal.

9. International Transfers

If you are outside the United States, your data may be processed in the U.S.
By using our site, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted with the updated “Effective Date.”

11. Contact Us

Pet & Pet
Email: thepetandpet@gmail.com